Who We Are
Committed to cleaner homes and a healthier planet
Our Story
Norvandel was founded over 12 years ago with a simple mission: to provide exceptional carpet and upholstery cleaning services that are safe for families and kind to the environment.
We recognised that traditional cleaning methods often relied on harsh chemicals that could harm both people and the planet. We knew there had to be a better way.
Today, we're proud to be one of Essex's trusted eco-friendly cleaning specialists, serving homes and businesses across Colchester and the surrounding areas with cleaning solutions that work without compromise.
Our Values
The principles that guide everything we do
Environmental Responsibility
We use only biodegradable, plant-based cleaning products that break down naturally without harming ecosystems. Our water-efficient methods minimise waste while delivering superior results.
Family Safety First
Every product we use is safe for children, pets, and those with sensitivities. We believe you shouldn't have to choose between a clean home and a healthy one.
Quality Workmanship
We take pride in our attention to detail. Our trained technicians treat every home as if it were their own, ensuring consistently high standards on every job.
Honest Communication
We provide transparent pricing, realistic expectations, and genuine advice. If we don't think we can help with a particular issue, we'll tell you honestly.
Why Eco-Friendly Matters
The difference between conventional and green cleaning
Conventional Cleaning
- Contains harsh chemicals and toxins
- Can trigger allergies and sensitivities
- Leaves strong chemical odours
- Harmful to waterways when disposed
- May damage delicate fabrics over time
- Poses risks to pets and children
Our Eco-Friendly Approach
- Plant-based, biodegradable ingredients
- Safe for those with allergies and asthma
- Fresh, natural scent or fragrance-free
- Breaks down naturally without pollution
- Gentle on fabrics, extends their lifespan
- Completely safe for the whole family
Our Commitment to You
What you can expect when you choose Norvandel
Professional Service
Our technicians are fully trained, insured, and equipped with professional-grade equipment. We arrive on time, work efficiently, and treat your property with respect.
Transparent Pricing
You'll receive a clear quote before we start any work. No hidden fees, no surprise charges. Just honest, upfront pricing for the services you need.
Satisfaction Guarantee
We're not satisfied until you are. If you're not completely happy with our work, we'll return to address any concerns at no additional cost.
Ongoing Support
We provide aftercare advice to help you maintain your clean carpets and upholstery. Our team is always available to answer questions or provide guidance.
Trained & Certified Professionals
Our team members undergo rigorous training in the latest eco-friendly cleaning techniques and maintain professional certifications. We stay current with industry developments to provide you with the most effective, environmentally responsible cleaning methods available.
We invest in ongoing education because we believe that professional expertise and environmental responsibility go hand in hand.
